Who are we?

Direct-debits Assistance

Our teams are there to support you

Direct-debits provides online assistance tools for the software to support you:
  • User guides to download
  • Tutorial videos
  • Contextualised learning
Support multilingue

Our multilingual customer service will answer your questions via email and over the telephone:

from 9 a.m. to 12:15 p.m. and 2 p.m. to 5:15 p.m. (CET) on working days (standard rate call).